RentmyBike Privacy Policy

Last Updated: April 15, 2024

We understand that safeguarding your personal information is of utmost importance to you. Therefore, we handle your personal data with the utmost care to ensure a high level of data security. We respect the personal rights of our customers and recognize the significance of protecting the personal information entrusted to us.

With this privacy policy, RentmyBike LLC (hereinafter referred to as "RentmyBike" or "we") aims to inform you about all aspects of data protection related to the collection, storage, and usage of your personal information when using our website www.rentmy.bike (the "Website").

We will only collect, process, and utilize your personal information in accordance with the Florida Privacy Protection Act (“SB 1864”), the EU's General Data Protection Regulation ("GDPR"), and as described in this privacy policy.

Personal information refers to all individual details about personal or factual circumstances of an identified or identifiable natural person, such as your name, telephone number, address, and other information provided by you during registration, use of our services, or communication with us.

Data Controller RentmyBike is the data controller within the meaning of the GDPR and SB 1864.

RentmyBike LLC 7901 4th St N, STE 300 St. Petersburg, FL 33702 USA

Web: www.rentmy.bike

E-mail: admin@rentmy.bike

Collection, Storage, and Use of Personal Information

a) Processing of Data for Website Usage When you access the website via your browser, we collect only the personal information automatically transmitted by your browser or mobile device to enable your visit to our website and ensure its stability and security. This may include:

  • Your IP address,
  • Device identification (unique number of the end device),
  • Content, date, and time of the request,
  • Time zone of the requesting computer or mobile device,
  • Referrer URL,
  • Requested page,
  • HTTP status code,
  • Amount of data transferred,
  • Browser ID,
  • Operating system,
  • Language and version of the browser software, and
  • Advertising Identifier (IDFA).

This data processing aims to ensure smooth website connection, display of our services and listings, usability of our services, evaluation, and system security and stability, among other administrative purposes.

We process transmitted data strictly for the intended purpose for a period of 90 days to detect, limit, and eliminate attacks on our websites. After this period, we delete or anonymize the IP address unless separate legal obligations require storage.

The legal basis for this processing of your personal information is Art. 6 (1) lit. f GDPR.

b) Processing of Data When Contacting Us We offer the option to contact us via email or chat. When you contact us, we process the following data for the purpose of processing and handling your inquiry: Name, contact details (if provided), and your message.

For chat, we use the LiveChat tool of LiveChat, Inc, 101 Arch Street, 8th Floor, Boston MA 02110, USA, on our website. LiveChat uses cookies to personalize your online experience. We have no influence on LiveChat, Inc.'s data processing and no means to influence it.

The legal basis for data processing is our obligation to fulfill the contract and/or pre-contractual obligations in accordance with Art. 6 (1) b) GDPR and/or our legitimate interest in processing your inquiry in accordance with Art. 6 (1) f) GDPR.

c) Processing of Data for Service Usage We process and store personal information necessary for your use of our service offer and associated services. This includes:

  • Your name,
  • Your address,
  • Your email address,
  • Your bank details,
  • Your location,
  • Payment data, and
  • Personal and non-personal information voluntarily disclosed by you (e.g., when creating a listing, account, communicating, posting a review, making payments, or withdrawing funds).

The legal bases for this processing are Art. 6 (1) a) GDPR (your consent), Art. 6 (1) b) GDPR (fulfillment of contractual obligations or pre-contractual measures), Art. 6 (1) c) GDPR (legal obligations), and Art. 6 (1) f) GDPR (legitimate interest in fraud prevention and user protection).

d) Processing of Data for Contract Fulfillment and Management We process various data to provide our services and manage contractual relationships between you and us. This includes data necessary for service provision and contractual fulfillment, processed exclusively for these purposes.

The legal basis for data processing is Art. 6 (1) b) GDPR (contractual fulfillment) and Art. 6 (1) c) GDPR (legal obligations).

e) Processing of Data for Administration, Financial Accounting, Office Organization, Contact Management We may process your personal information for administrative tasks, operational organization, financial accounting, and legal compliance, using the same data processed for contractual services.

The legal basis for this processing is Art. 6 (1) c) GDPR (legal obligations) and Art. 6 (1) b) GDPR (contractual services).

f) Processing of Data for Payments and Payouts Payments are processed through the payment service provider Stripe Inc. The legal basis for this processing is Art. 6 (1) b) GDPR.

g) Processing of Data for Website Analysis We use Google Analytics to analyze website usage, collecting usage data with cookies to obtain insights into website usage. Details are available in our Cookie Policy.

You have the right to object to processing based on legitimate interests (Art. 6 (1) f) GDPR).

h) Processing of Data for System Notifications By using our services, you consent to receive system notifications via email, including administrative information about your account or profile activity.

The legal basis for system notifications is Art. 6 (1) b) GDPR (service provision) and Art. 6 (1) a) GDPR (your consent).

i) Processing of Data for Reviews In the context of website reviews, your comment, comment creation time, chosen comment name, and IP address are stored and published. We require your email address to contact you if third parties object to your content.

The legal basis for data processing is your consent (Art. 6 (1) a) GDPR) and legitimate interest (Art. 6 (1) f) GDPR) in security.

j) Processing of Data for Newsletter You can subscribe to our newsletter on our website, with confirmation emails sent via SendGrid. You can revoke consent at any time.

The legal basis for processing is your consent (Art. 6 (1) a) GDPR).

k) Processing of Data for Blog Comments and Contributions IP addresses are stored for 7 days for security. User profile information and posted content may be displayed in the blog.

The legal basis for storage is legitimate interest (Art. 6 (1) f) GDPR).

l) Use of Cookies We use cookies on our website. Legal basis is your consent (Art. 6 (1) a) GDPR) and legitimate interest (Art. 6 (1) f) GDPR).

m) reCAPTCHA We use Google's reCAPTCHA to detect human vs. automated data input.

n) Convenience Log In and Sign Up Google and Facebook Connect options are available for registration. Data transfer follows Google/Facebook terms