Privacy & Data Policy
Last Updated: Jan 01, 2025
RentmyBike is dedicated to safeguarding data protection and respecting individuals' privacy, adhering to international data protection regulations. This policy outlines the information we collect and process to support our services. We understand that safeguarding your personal information is of utmost importance to you. Therefore, we handle your personal data with the utmost care to ensure a high level of data security.
With this privacy policy, RentmyBike AB (hereinafter referred to as "RentmyBike" or "we") aims to inform you about all aspects of privacy and data protection related to the collection, storage, and usage of your personal information when using our website www.rentmy.bike (the "Website").
We will only collect, process, and utilize your personal information in accordance with the EU's General Data Protection Regulation ("GDPR"), and as described in this privacy policy.
[NOTE: Personal information refers to all individual details about personal or factual circumstances of an identified or identifiable natural person, such as your name, telephone number, address, and other information provided by you during registration, use of our services, or communication with us.]
Data Controller RentmyBike is the data controller within the meaning of the GDPR.
RentmyBike AB
1. Collection, Storage and Use of Personal Information
a) Processing of Data for Website Usage:
When you access the website via your browser, we collect only the personal information automatically transmitted by your browser or mobile device to enable your visit to our website and ensure its stability and security. This may include:
Your IP address.
Device identification (unique number of the end device).
Content, date, and time of the request
Time zone of the requesting computer or mobile device.
Referrer URL.
Requested page.
HTTP status code.
Amount of data transferred.
Browser ID.
Operating system.
Language and version of the browser software, and
Advertising Identifier (IDFA).
This data processing aims to ensure smooth website connection, display of our services and listings, usability of our services, evaluation, and system security and stability, among other administrative purposes.
The legal basis for this processing of your personal information is Art. 6 (1) lit. f GDPR.
b) Processing of Data When Contacting Us:
We offer the option to contact us via email or chat. When you contact us, we process the following data for the purpose of processing and handling your inquiry:
Name,
Contact details (if provided),
Your message.
c) Processing of Data for Service Usage:
We process and store personal information necessary for your use of our service offer and associated services. This includes:
Your name,
Your address,
Your email address,
Your bank details,
Your location,
Payment data, and
Personal and non-personal information voluntarily disclosed by you (e.g., when creating a listing, account, communicating, posting a review, making payments, or withdrawing funds).
d) Processing of Data for Contract Fulfilment and Management:
We process various data to provide our services and manage contractual relationships between you and us. This includes data necessary for service provision and contractual fulfillment, processed exclusively for these purposes.
e) Processing of Data for Administration and Financial Accounting:
We may process your personal information for administrative tasks, operational organization, financial accounting, and legal compliance, using the same data processed for contractual services.
The legal basis for this processing is Art. 6 (1) c) GDPR (legal obligations) and Art. 6 (1) b) GDPR (contractual services).
f) Processing of Data for Payments and Pay-outs:
Payments are processed through the payment service provider Stripe Inc.
The legal basis for this processing is Art. 6 (1) b) GDPR.
g) Processing of Data for Website Analysis:
We use Google Analytics to analyse website usage, collecting usage data with cookies to obtain insights into website usage. (Details are available in our Cookie Policy).
You have the right to object to processing based on legitimate interests (Art. 6 (1) f) GDPR).
h) Processing of Data for System Notifications:
By using our services, you consent to receive system notifications via email, including administrative information about your account or profile activity.
i) Processing of Data for Reviews:
In the context of website reviews, your comment, comment creation time, chosen comment name, and IP address are stored and published. We require your email address to contact you if third parties object to your content.
j) Processing of Data for Newsletter:
You can subscribe to our newsletter on our website, with confirmation emails sent. You can revoke consent at any time.
l) Use of Cookies:
We use cookies on our website.
m) Google reCAPTCHA:
We use Google's reCAPTCHA to detect human vs. automated data input.
n) Convenience Log In and Sign Up:
Google is an options available for registration. Data transfer follows Google/Facebook terms.
2. What Information Do We Collect?
To facilitate RentmyBike services, we collect information about you, solely geared towards our mission of connecting travellers and local hosts worldwide. You can manage your personal information through your Account Settings.
a) Data Collected During Signup:
During signup, we gather:
Your first and last name: To enhance account security and identification.
Your email address: Used for account access and platform communication, including automated messages for various functions like signup, account creation, listing creation, booking confirmation, and message alerts.
b) Data Collected After Signup:
After signup, we collect:
An image of you: Facilitating identification for both travellers and hosts.
Your location: Facilitating proximity-based connections between users.
Languages You Speak: Facilitating language-based connections.
Personal Description: Enhancing user understanding and connection.
Contact details: Postal address and telephone number for admin contact purposes.
c) Information from Third-Party Platforms:
Third-party partners receive data when you visit, register, or make payments through their platforms, ensuring lawful data collection, use, and sharing.
Registration Partners:
We offer Google sign-up options for quick registration.
Secure authentication via Google Account.
Payment Partners:
We use Stripe for secure payments handling and processing.
d) Data Usage & Protection:
We ensure data security and compliance with our data protection policy:
Data Transfer: We only transfer data with consent, as required by law, or to successors.
Secure Storage: Data is stored on secure servers, and users are responsible for password confidentiality.
Internet Security: While we strive to protect data transmission, users should be aware of internet security risks.
Changes to Policy:
Any updates to our data policy will be posted on our website.
Contact
For more information or inquiries about our privacy & data policy, please contact us at support@rentmy.bike.